Komunikasi Profetik Berbasis Dialog Reflektif dalam Penguatan Keteladanan Pengurus Pesantren: Studi Kasus Pendekatan “Panggilan Cinta” Di Pondok Pesantren

Abstract

This study examines caregivers’ prophetic communication in strengthening exemplary conduct among dormitory administrators (santri serving as wali asuh) in the Al-Mawaddah Region of Nurul Jadid Islamic Boarding School. It focuses on the coaching pattern, a personal-dialogic approach locally termed “panggilan cinta” (call of love), the values embedded in the process, and its implications for administrators’ conduct. A qualitative case-study design was employed. Data were generated through passive-participant observation, semi-structured in-depth interviews, and documentation involving seven purposively selected informants. Data analysis comprised data condensation, data display, and conclusion drawing/verification, while credibility was strengthened through source and technique triangulation. Four findings emerged. First, coaching is conducted routinely and in tiers through evaluation forums and relational proximity between caregivers and administrators. Second, “panggilan cinta” operates through checking contextual data, empathetic personal dialogue, reflective questioning, and self-generated solutions. Third, the process embodies humanization, liberation, and transcendence through the local values of ruhul hidmah, Gema Smart, and 5B. Fourth, a cascading modeling process appears when wali asuh replicate the dialogic approach with the santri under their care. Documentary records further show a descriptive decline in worship-related violation points from 87 to 58 across two weekly records; this trend is treated as corroborative documentation rather than causal evidence. The study proposes a cascading prophetic communication model linking caregiver dialogue, administrator reflection, exemplary conduct, and subsequent modeling toward santri.